About Online Optimism
Since launching in 2012, we’ve built an agency to be Optimistic about. It started with our CEO, Flynn, and has grown to include our headquarters in New Orleans, a second office in New York City, and a talented, hybrid team of creative and digital marketing talent from around the country.
Our Mission
Be a creative digital agency that puts people & Optimism first.
Our Vision
Be a leading creative digital agency that creates exceptional work and fosters employee growth in an effort to support thriving businesses and organizations in our community.
Our Values
Build On Trust
Trust is the greatest asset we have. Clients hire us because they trust us to represent and grow their business, while marketers and creatives join us because they trust our mission aligns with their personal goals. Everything begins with trust.
Be Exceptionally Helpful
At all times, our organization and employees strive to be exceptionally helpful. Going above and beyond is our norm.
Accounts Team
Keep It Human
As a digital-first company, screens and devices occupy much of our time. They are valuable tools that facilitate our work, but not replacements for personal connections and communication. We do business with people—not products.
Always Optimize
Working on the leading edge of technology allows us to improve our work and results. In an industry that is constantly progressing, we recognize that there will be missteps along the way, prioritizing learning and course-correction. We always look for ways to make the next campaign even better than the last.
Support Our Communities
Whether it’s through volunteering, providing paid internships, or sharing our expertise with local businesses, we’re always ready to support others. We work to ensure we are continually making a positive impact on our communities.
Celebrate Often
We push ourselves every day, which deserves to be rewarded. Every victory, big or small, is celebrated at our agency.
Sara
Ops Director
Work Is Work, Not Life
We trust our Optimists to do their work while on the clock and encourage them to unplug outside their office hours and while on vacation. We believe our team can produce its best work when everyone prioritizes their health, wellness, and life.
Company FAQs
We were launched by Flynn in 2012 from his kitchen table. We’ve since grown to around 20 Optimists, with roughly half our staff still in New Orleans, and the other half working remotely from across the country.
We make marketing personal. Unlike agencies that follow rigid templates and standardization, we tailor our approach to your unique goals and audience. Everything from our proposal options to our strategies is customized to your organization’s needs. Plus, you’ll always know the real people behind your marketing—no faceless account managers here! Our Optimists become an extension of your team, providing regular updates and detailed reporting so you’re never left wondering what we’re up to.
If it touches a screen and affects marketing, we likely handle it—though if we don’t, we’re always happy to point you in the right direction. Our typical marketing accounts are between $5,000–$35,000/month, though we handle some smaller and bigger accounts. Website and one-off projects start at $8,000. You can find more detailed information about this on our Pricing page.
We’ve worked with clients across diverse industries, including healthcare, hospitality, education, legal, AEC (Architecture, Engineering, and Construction), nonprofits, and more. Check out our Industries page to see specific examples of our work in your field!
After our initial chat, depending on the complexity of your needs, we’ll be able to turn around a proposal between 1–10 business days after—we’ll let you know on the call! When you move forward, we’ll begin our onboarding process, which usually takes 2–4 weeks (again, depending on your individual project’s specifics). We believe in doing things right rather than rushing, and we’re always transparent about our timeline from day one.
Of course! New clients can book an initial call here. For other queries, fill out the form on our Contact page and the right person will reach out to you.
We love your interest, and we also love adding talented people to our team! Check out our Careers page. If you’re in college or recently graduated, we recommend our Specialist program, our 12–16 week paid internship program.
Oh, did you notice? It’s our brand color and we’re all about it! Green represents growth, optimism, and fresh thinking—all things we bring to your marketing. Plus, our team is perpetually growing and developing, just like our clients’ businesses.
Get to Know Our Optimists
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